These Terms & Conditions govern the use of the Jasper Rowen website and the delivery of advisory, clarity, lifestyle, and travel‑related services (“the Services”). By accessing this website or engaging my services, you agree to these terms.
 

1. About the Service

Jasper Rowen provides presence‑led advisory, clarity sessions, private lifestyle support, and travel design for individuals seeking refined, discreet, and personalised assistance. All services are delivered with professionalism, confidentiality, and reasonable care.

The Services are not therapy, counselling, financial advice, or regulated professional services.

2. Eligibility

You must be at least 18 years old to use this website or engage the Services.

3. Enquiries & Communication

Enquiries may be made through the website, email, WhatsApp Business, or phone. Submitting an enquiry does not create a client relationship. A relationship begins only once services are formally agreed.

4. Advisory Services

Advisory sessions provide clarity, grounded support, and decision guidance. They are not a substitute for legal, medical, psychological, or financial advice. You remain responsible for your own decisions and actions.

5. Lifestyle & Travel Support

Lifestyle and travel support may involve making arrangements, recommendations, or bookings on your behalf. Where third‑party providers are involved:

• their terms and conditions apply

• I am not responsible for their performance, availability, or service quality

• you authorise me to share necessary information to fulfil your request

6. Fees & Payment
 

Fees for services are clearly stated before engagement.

• Clarity Sessions: A 20% deposit is required at the time of booking. This deposit is redeemable against the full cost of the session, which is payable upon completion.

• Monthly Advisory: Payable monthly in advance.

• Lifestyle Management: Payable monthly in advance.
   

Invoices must be paid by the due date. Services may be paused or discontinued if payment is not received.

All fees are non‑refundable unless otherwise stated.

7. Cancellations & Rescheduling

Clarity Sessions

• Sessions may be rescheduled with at least 24 hours’ notice

• Cancellations within 24 hours may be charged in full

Monthly Services

• Monthly services may be cancelled with 14 days’ notice

• No refunds are issued for unused time within a billing period

8. Confidentiality

All communication and information shared during advisory or lifestyle support is treated with strict confidentiality.

Confidentiality may only be broken if required by law or if there is a risk of harm.

9. Client Responsibilities

You agree to:

• provide accurate information

• communicate clearly and respectfully

• make decisions based on your own judgement

• ensure any third‑party bookings or arrangements meet your needs

You are responsible for reviewing third‑party terms and ensuring they align with your expectations.

10. Website Use

You may use this website for lawful purposes only. You must not:

• copy or reproduce content without permission

• attempt to interfere with website functionality

• use the website to transmit harmful or unlawful material

11. Limitation of Liability

While services are delivered with care and professionalism, Jasper Rowen is not liable for:

• decisions you make based on advisory sessions

• actions taken by third‑party providers

• delays, cancellations, or issues arising from external suppliers

• indirect, incidental, or consequential losses

Liability is limited to the amount paid for the specific service in question.

12. Changes to Terms

These Terms & Conditions may be updated occasionally. The most recent version will always be available on this website.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled exclusively in the
courts of England and Wales.

14. Contact

For questions about these Terms & Conditions, please contact:
 

Email: hello@jasperrowen.com

Business Phone: 0203 4887539

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